Returns & Exchanges

At Hiya Health, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as wearing it.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and attach the pre-paid shipping label provided via our portal.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.